Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact forms or quiz
• Subscribe to our newsletter
• Create an account on our website
• Communicate with us via email or other channels

Types of Information

• Personal Information: Name, email address, phone number
• Usage Information: How you interact with our website
• Device Information: Browser type, operating system, IP address
• Preferences: Mobile phone and plan preferences from our quiz

2. How We Use Your Information

We use the information we collect to:

• Provide personalized phone and plan recommendations
• Respond to your inquiries and provide customer support
• Send you newsletters and updates (with your consent)
• Improve our website and services
• Analyze usage patterns and trends
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing.

Service Providers

We may share information with trusted service providers who assist us in operating our website and providing our services, such as:

• Web hosting providers
• Email service providers
• Analytics providers

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction

You can request access to your personal information and ask us to correct any inaccuracies.

Deletion

You can request that we delete your personal information, subject to certain legal obligations.

Opt-Out

You can opt out of receiving marketing communications from us at any time.

Data Portability

You can request a copy of your personal information in a portable format.

7. Third-Party Links

Our website contains links to third-party websites, including mobile phone retailers and service providers. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending you an email notification (if you have subscribed to our communications)

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@mobile-phones.co.nz
• Contact Form: Use our contact form